Transactional SMS Service
Order confirmations, payment alerts, delivery updates and account notifications.
Reach customers instantly with DLT-compliant bulk SMS: order and payment alerts, reminders, OTPs and promotional offers, in English or Hindi, sent from a simple panel or directly from your website and software through an API.
Reliable SMS communication for alerts, verification and marketing.
Order confirmations, payment alerts, delivery updates and account notifications.
Offers, festive campaigns, launches and announcements sent to your customer list.
One-time passwords for login, registration and payment verification.
Send SMS automatically from your website, mobile app, ERP or billing software.
Messages in Hindi and other Indian languages for better customer connection.
Track sent, delivered and failed messages for every campaign.
In India, TRAI regulations require businesses that send commercial SMS to register on a DLT (Distributed Ledger Technology) platform. The business, its sender IDs (headers) and every message template must be registered and approved before messages can be delivered.
This step confuses many businesses. We guide you through entity registration, header selection and template approval, so your messages are compliant and reach customers without being blocked.
Choosing the right message type keeps you compliant and improves delivery.
| Factor | Transactional / service SMS | Promotional SMS |
|---|---|---|
| Purpose | Information the customer expects | Offers and marketing |
| Examples | OTPs, order, payment and delivery alerts | Discounts, festive offers, launches |
| DND numbers | Delivered for genuine service messages | Not delivered to DND numbers |
| Sender ID | Alphabetic brand header | Numeric header |
| Sending time | Any time | Only during permitted daytime hours |
The main factors that decide your bulk SMS cost.
Higher monthly volumes usually reduce the cost per message.
Transactional, OTP and promotional SMS are priced differently.
Longer messages and Hindi Unicode messages use more credits.
API integration with your software needs one-time setup.
Detailed reports help you track performance of each campaign.
Guidance for entity, header and template registration.
We understand your message types, volume and whether you need panel or API access.
We guide entity, header and template registration on the DLT platform.
We set up the SMS panel or connect the API with your website or software.
Messages start going out, with delivery reports and ongoing support.
Transactional SMS carries information customers expect, such as OTPs, alerts and confirmations. Promotional SMS carries offers and marketing messages and follows stricter delivery rules.
Yes. Businesses sending commercial SMS in India must register their entity, sender IDs and message templates on a DLT platform as required by TRAI.
Yes. Hindi SMS are sent as Unicode messages. A Unicode SMS part holds fewer characters than an English one, so longer Hindi messages use more credits.
Yes. Using an SMS API, your website, app or ERP can send alerts, OTPs and reminders automatically.
No. Promotional messages are not delivered to numbers that have opted out through DND preferences, which is why transactional and promotional messages are handled separately.
Pricing mainly depends on message volume, message type, message length, whether you use a panel or API, and any setup support you need.
Tell us your message types and approximate volume, and we will suggest the right SMS setup.